Frequently Asked Questions
Do you Ship Worldwide?
I ordered postcards but they haven't arrived yet?
The postcards are printed and shipped from Latvia and take around 2 weeks to arrive depending on your location. If the estimated delivery window has passed and you're worried they are lost please first check with your local postal office/carrier as it is most often an issue with delivery on their end.
My order arrived damaged...
Send me an email at madschofield@hotmail.com with your 4 digit order number and a photo of the damaged print within 30 days of placing your order and I will notify my distributer to send you a new one asap!
Returns, Refunds and Exchanges
As I use a printing company to manufacture my prints I can't offer returns or exchanges at this time. Refunds are available for damaged prints within 30 days of placing your order.
Overlays
- I do not sell the Acotar/Acomaf overlays, they are both sold through readingportalco.com
- They ship worldwide
- Both sets will be restocked as they sell out but quantities are limited for each wave of restocks/pre-orders.
- Acowar overlays and more coming soon, follow me on Instagram to stay updated!
Commissions
Have a question about the store not listed here? Send me an email at madschofield@hotmail.com