Frequently Asked Questions

 

Do you Ship Worldwide?

Yes! I use a shipping and printing distributer that handles all orders and ships around the world.
**The postcards are shipped from within the EU.

 

My order arrived damaged...

Send me an email at madschofield@hotmail.com with your 5 digit order number and a photo of the damaged print within 30 days of receiving your order and I will notify my distributer to send you a new one asap!  

 

Returns, Refunds and Exchanges

As I use a printing company to manufacture my prints I can't offer returns or exchanges at this time. Refunds/reshipments are available for damaged prints within 30 days of receiving your order.

 

Can I purchase digital prints of your work?

Due to the high risk of theft that offering digital prints poses, I do not sell digital versions of my prints/artwork.

Commissions 

Commission status: CLOSED
For commission inquires please email me at madschofield@hotmail.com
I am not currently taking on new commissions, follow me on Instagram @madschofield for updates on my commission status.


Have a question about the store not listed here? Send me an email at madschofield@hotmail.com